With the ongoing COVID-19 pandemic, logistic services have hit a new level of importance to meet the increasing demands of e-commerce, so an automated high-performance service system for the logistics chain is desirable to enhance warehousing and delivery efficacy. ITRI’s AI-Based High-Density Shuttle Rack Service System is the first of its kind in Asia with high transport efficiency, low environmental impact, and low labor intensity.
The smart urban logistic service system features automated processes and optimal resource distribution. It brings end-to-end visibility and improves the way companies transport goods, control inventory and mobile assets, replenish stock and manage the retail experience. This leads to efficient transportation and thus minimizes carbon footprints to strengthen environmental protection.
General Director of ITRI’s Service Systems Technology Center Roger Cheng (second right in front row) led his team to develop the AI-Based High-Density Shuttle Rack Service System.
To transform the traditional logistics storage industry, ITRI developed crucial technologies including Human-Robot Hybrid Technology, Order-Based AI Dynamic Decision Technology, and Smart Scheduling Systems to build the AI-Based High-Density Shuttle Rack Service System.
Janet Chen, Chief Operating Officer of ITRI’s Service Systems Technology Center, stated that the innovative system incorporates the “goods-to-person” method that increases the number of stock items by 2.5 times, saves up to 60% of shipping time, and helps improve the logistics performance during peak periods by ten times.
In space design, the automated vertical warehousing system allows storage racks up to 14 stories high. This makes it particularly suitable for use in space-starved cities. What’s more, with the AI capability, the inbound/outbound precision rate rises from 75% to 90%. Such a highly efficient, reliable and convenient logistic service is expected to offer better online shopping experiences for consumers.
ITRI’s smart logistic system was introduced to Yahoo Taiwan’s AI automated logistics center to enable high storage capacity and order processing efficiency. (photo credit: Yahoo Taiwan)
Seeing the industry’s need for technological upgrade, ITRI has worked with Yahoo Taiwan, HCT Logistics and iAmech to apply the AI-Based High-Density Shuttle Rack Service System to Yahoo Taiwan’s first AI automated logistics center in Taiwan. The collaboration creates a success model for how innovative logistic services lead to high storage capacity and order processing efficiency. The joint efforts have also earned ITRI a gold medal in the Innovative Service: AI Application category at the Edison Awards 2021.
ITRI has collaborated with system integrators and allied with various industrial partners in logistics sectors. The system has been extended to Taiwan’s Free Trade Zone and Post Logistic Park. These practical applications will be beneficial for the validation of the system and the exploration for new opportunities in urban economies.